At LennoxLink Appliance Repair, accessible from our website, we prioritize the privacy of our users. This Privacy Policy document outlines the types of information that are collected and recorded by us and how we use it. By using our site or services, you agree to the collection and use of information in accordance with this policy.

We may collect personal information that you provide to us directly through our website's call request form. This includes your name, email address, phone number, and any details you choose to provide regarding your appliance service needs. Importantly, we do not handle any transactions or credit card information through our site.

The personal information we collect is used primarily for service-related purposes. When you submit a call request form or contact us via phone, you explicitly allow us and our trusted partners to reach out to you via phone, email, or text. This communication is strictly for addressing your service inquiries or scheduling service appointments.

Our website uses cookies and similar tracking technologies to monitor activity and store certain information. These technologies are used to improve the functionality of our site and enhance your user experience. This information is non-personal browsing data that helps us understand user preferences and interactions.

We may share your personal information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We do not sell or rent your personal information to marketers or third parties.

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation for any disputes that may arise. In the event of disputes related to the website or the services we provide, your maximum compensation is limited to $100. Additionally, all parties are responsible for their own legal fees and expenses in the event of a dispute.

If you prefer not to receive communications from us, you may opt out by contacting us via phone at (310) 742-5236. We will process your request promptly, though you may still receive service-related communications if you have ongoing appointments or warranties with us.

By using our website, you consent to our Privacy Policy. If you have any questions about this policy, you can contact us directly at the provided phone number.